About the Episode: I was out at a Brazilian steakhouse (Texas de Brazil style—gauchos, the whole meat parade), and I watched a table of eight guys while their server explained specials and how the restaurant works. Only one of them gave the server eye contact. One. And I see this everywhere—restaurants, hotels, Uber rides—people acting […]
Gen Z Just Schooled Every Business Owner
About the Episode: Gen Z just dropped some serious wisdom on all of us. Their top three restaurants blew my mind. Not because of what they picked. But because of what it reveals about what actually matters to customers. Chick-fil-A hit number one. Yeah you heard that right. Not McDonald’s with tens of thousands of […]
