Conflict resolution Archives

Express the Need. Offer the Change.

By Rick JordanPosted on January 15, 2026Posted in Business, Culture, Ethics, Podcast, Pyschology, Society, TechnologyTagged assertiveness, communication, complaining, Conflict resolution, emotional release, empathy, feedback., frustration, personal growth, problem-solving, relationships, self-improvement, solutions, support, ventingNo Comments

About the Episode: Let’s be real—nobody likes a complainer. Venting and complaining can look similar on the surface, but they’re not the same thing. Venting is unloading to someone who isn’t involved in the situation—someone safe who can listen, support you, and help you release pressure without judgment. Complaining is different: it’s when you dump […]

Leadership vs. “Leader Sh*t” | Dan Tocchini

By Rick JordanPosted on December 31, 2025Posted in Business, Culture, Ethics, Podcast, Pyschology, SocietyTagged authenticity, coaching, communication, Conflict resolution, decision making, empathy, Leadership, mentorship, organizational culture, paradoxical leadership, performance issues, personal growth, problem-solving, relationship building, team dynamicsNo Comments

About the Episode Leadership isn’t clean. It isn’t safe. And it definitely isn’t about trying to look good. Dan Tocchini breaks that illusion wide open. He’s spent decades inside organizations, building leaders, shaping culture, and—most importantly—owning where he got it wrong. One of the most powerful truths he brings to the table is this: if […]

Stop Waiting for “Maybe” — It Means No

By Rick JordanPosted on November 13, 2025Posted in Business, Culture, Ethics, Podcast, Pyschology, Society, TechnologyTagged ask for the order, closers, communication, Conflict resolution, customer interaction., customer service, decision making, follow-up, objections, presentation, relationship dynamics, sales strategy, sales techniques, salespeople, yes or noNo Comments

About the Episode: Have you ever noticed how many people say “maybe,” “let me think about it,” or “I’ll get back to you”? Yeah—that’s a no. In this episode, I’m going all in on a rule that’ll change how you approach sales, business, and even relationships: anything other than a yes is a no. This […]

I Take Full Accountability” – Now What?

By Rick JordanPosted on October 23, 2025October 23, 2025Posted in Business, Culture, Ethics, Podcast, Pyschology, Society, TechnologyTagged accountability, actions, and reconciliation., business conflicts, communication, Conflict resolution, consequences, expectations, genuine effort, integrity, mutual accountability, personal growth, plan of action, relationships, self awarenessNo Comments

About the Episode: How many times have you heard someone say “I take full accountability” or “That’s on me”? They seem sincere. They really do. But then what happens? Nothing changes. Same behavior. Same mistakes. Same bullshit. That’s because accountability isn’t about what you say. It’s about what you do after you say it. We’ve […]

Ego vs. Connection

By Rick JordanPosted on April 10, 2025Posted in Culture, Ethics, Podcast, Pyschology, SocietyTagged apology, bravery, communication, Conflict resolution, defensive walls, ego, emotional triggers, forgiveness, Inner peace, letting go, psychological impact, reconciliation, relationship repair, strength, traumaNo Comments

About the Episode: In this episode, I dive into the critical elements of maintaining inner peace during relationship conflicts. I break down why being the first to make a move is so powerful, and how your ego is the only thing standing between you and resolution. It’s about having the courage to be the first […]

The Gaslighting Guidebook

By Rick JordanPosted on October 31, 2024Posted in Culture, Ethics, Podcast, Pyschology, SocietyTagged Acknowledging emotions, Blaming behavior, Condescending tone, Conflict resolution, de escalation, emotional manipulation, Escalation, gaslighting, Listening to understand, Merriam-Webster, Misleading, Negative tone, Reality perception, respect, Respectful conversation, Self-deprecation, Situational Ethics, Validating feelings, Word of the YearNo Comments

About the Episode: What’s shakin’? Today, we’re diving deep into a topic that’s come into the mainstream in a big way—gaslighting. In fact, it was the most searched word of the year, and for good reason. Gaslighting can turn your world upside down, making you question your reality, your feelings, and sometimes even your sanity. […]