Apple Does This and You Should Too

About the Episode: As a business owner that does B2B services, I will never have a “cheap” plan. I never plan to give less than what any client truly needs. At the end of the day, the client’s outcome of being protected is the top priority in cybersecurity. Listen to the podcast here: Watch the […]

How to Lead Difficult People

About the Episode: As a leader, it’s important to guide the people you lead gracefully. You cannot shove people into decisions or roles, but you need to open a conversation with those you lead to gather and gauge when and where you should coach, mentor and then lead. Listen to the podcast here: Watch the […]

The Emotional Manipulation Pedestal

About the Episode: How often are you being emotionally manipulated, but you are not seeing it as so? Manipulation with emotion comes in many different forms.. Silent treatment or icing, being told you aren’t trusted before trust was even given, or using the past as a weapon against you. Today, Rick speaks on the different […]

Bad Service or Bad Customer?

About the Episode: It is no secret that the service industry is often mistreated, so how often is it bad service or a bad customer? What is the best way to address this inside of the industry? Listen in to hear Rick’s first hand experiences and hear the stories he’s heard from his close relationships […]

Clarity, Direction & Movement

About the Episode: Psychology, there are a lot of different tools or practices that will help you absorb, process, and learn information quicker and more efficiently. Learn what Rick Jordan learned to do to help the brain dump information that will stick and stay. Listen to the podcast here: Watch the episode here:  What’s […]